Every He Raised The Dead Co piece is printed to order, just for you, by our print partner, Printful. Our returns follow Printful’s policy. Here it is in plain words.
What we cover
If your item arrives with a printing defect, a misprint, damage from shipping, or it’s the wrong item, we’ll replace it or refund you at our cost, including shipping. Email us within 30 days of delivery with your order number and a clear photo of the problem. You usually won’t need to send the original back.
Lost packages
If your package never arrives, email us within 30 days of its expected delivery date with your order number and we’ll work with the carrier to replace it at our cost.
What we can’t take back
Because each piece is made to order, we can’t accept returns or exchanges for a change of mind, the wrong size or the wrong color you ordered. Please check the size guide before you order. If you’re not sure, email us your usual size and we’ll help you pick.
If a package comes back to us because of an incorrect or incomplete address entered at checkout, we can reship it, but the new shipping cost is yours.
Cancellations
You can cancel an order before it goes into production. Email contact@raisethedeadclothing.com with your order number as soon as you can. If it hasn’t gone to print yet, we’ll cancel it and refund you in full to your original payment method.
Once an order is in production it’s being printed just for you, so it can’t be cancelled. The policy above still applies once it arrives.
How to make a claim
- Email contact@raisethedeadclothing.com with your order number, a short description and a clear photo of the problem.
- We’ll reply with next steps, usually a free replacement or a refund.
- If we ask you to send an item back, mail it to: He Raised The Dead Co, 54 Linden Street, Whitman, MA 02382. Please don’t send anything back without emailing us first.
Refunds
Approved refunds go back to your original payment method, usually within 5–10 business days depending on your bank or card issuer. When the problem is ours (a defect, misprint, damage, the wrong item or a lost package), we refund the full amount, including shipping. In any other case where we approve a refund, the original shipping charge isn’t refunded and is deducted from the refund.
Questions
Talk to a person: contact@raisethedeadclothing.com. He Raised The Dead Co · Based in Massachusetts.